2025 State of Scams Report

Scams are now a defining challenge for modern banking. With 73% of Americans encountering an online scam and $12.5B lost to scams in 2024 alone, AI-driven schemes are evolving faster than consumers and financial institutions can respond, creating shared vulnerability. This report pinpoints the impact of scams, what consumers expect from their bank, and where protective friction earns trust.

Read the report.