The Future of Disputes: Managing Card, ACH, P2P and Emerging Payment Claims from a Single Platform

About the Webinar

2:00 PM - 3:00 PM ET

PRESENTER:

• Eric Rimel, Senior Director, Chargebacks, FIS

ABOUT THE WEBINAR:

As payment types expand beyond traditional cards into ACH, P2P, digital wallets, account-to-account payments and pay-by-bank, many institutions are struggling with fragmented dispute processes, inconsistent compliance controls and limited visibility across claims.

During this session, FIS will explore how financial institutions can build a unified dispute strategy across payment rails, helping teams manage card, ACH, P2P and emerging payment claims from a single platform while improving consistency, visibility and operational control.

TOP 3 BENEFITS TO ATTENDEES:

1. You'll learn why fragmented dispute operations create risk as payment choice expands, and where institutions can simplify claims management across card, ACH, P2P and emerging rails.
2. You'll see how a single-platform approach can support more consistent compliance controls, stronger case visibility and a more connected experience for operations teams.
3. You'll gain practical considerations for building a future-ready dispute strategy that can adapt as digital wallets, account-to-account payments and pay-by-bank continue to evolve.

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**CBA Webinars are free for all CBA members. Please login to register. If you have any questions or need assistance with registration please reach out to Isabella Brennan (ibrennan@consumerbankers.com).