PRESENTER:
Jessica Gonzalez, General Manager of Auto and Vice President of Customer Success, Informed.IQ
ABOUT THE WEBINAR:
Fraud in auto lending has evolved from opportunistic document manipulation to a coordinated, AI-enabled threat that defeats the manual and legacy verification systems most lenders rely on. According to Informed’s 2026 Auto Finance Fraud Intelligence Survey, 75 percent of lenders report fraud has increased materially year over year, and 80 percent have only slight or no confidence that their current systems can detect a GenAI-created counterfeit document.
This session examines both sides of the fraud challenge. On the documentary side, AI-powered tools now produce pay stubs, bank statements, and employment letters that are visually indistinguishable from genuine documents, defeating the stare-and-compare review that has defined underwriting for decades. On the non-documentary side, synthetic identities and bust-out patterns exploit data blind spots that no single lender can see alone.
Jessica Gonzalez of Informed.IQ will walk through how purpose-built AI verification, cross-lender network intelligence, and non-documentary validation strategies are helping lenders stay ahead of both threats while improving funding speed and borrower experience.
THIS WEBINAR WILL COVER:
TOP 3 BENEFITS TO ATTENDEES:
ABOUT OUR PRESENTER:
Jessica Gonzalez
General Manager of Auto and Vice President of Customer Success, Informed.IQ
Jessica Gonzalez is a strategic leader at the intersection of automotive finance, risk management, and digital innovation. As General Manager of Auto and Vice President of Customer Success at Informed.IQ, she partners with leading financial institutions to navigate evolving fraud threats and modernize lending operations. With experience at global organizations including Visa and Santander, Jessica brings a practitioner-first approach to building verification frameworks that help lenders detect fraud, meet regulatory expectations, and grow responsibly. A 40 Under 40 in Auto honoree, she is a frequent speaker on AI, fraud, and the future of automotive lending.
**CBA Webinars are free for all CBA members. Please login to register. If you have any questions or need assistance with registration please reach out to Isabella Brennan (ibrennan@consumerbankers.com).