From Insight to Impact: How Decision Intelligence Is Redefining Retail Banking Growth

About the Webinar

PRESENTERS:

• Sarah Welch, Managing Director - Product, Curinos 

• Olly Downs, Chief Technology, Product & AI Officer, Curinos 

ABOUT THIS WEBINAR: 

Growth in retail banking has not stalled for lack of investment — it is stalled because decisions are still fragmented. 

Most institutions continue to optimize in silos: marketing reallocates spend; product adjusts pricing, retail rethinks distribution. Each lever improves in isolation, yet enterprise growth remains constrained. The issue is not strategy — it is orchestration. 

The challenge is no longer identifying the business outcome to optimize, but how to align decisions across the entire customer lifecycle so impact compounds — in real time, at scale. 

In this executive session, Curinos will show how leading banks are moving beyond disconnected optimization toward decision intelligence — a coordinated, customer-centric approach that integrates acquisition, engagement, pricing, and retention into a single growth system. 

You will see how this shift is enabling institutions to unlock measurable, durable growth. 

KEY TAKEAWAYS:

• Why optimizations to-date are insufficient — and where the upside sits now
  • Identify how a customer lens can surface new benefits
• How to turn disconnected levers into a coordinated growth engine
  • Align acquisition, pricing, engagement, and retention to drive materially better outcomes
• How to activate data into action — not just insight
  • Break through silos and operational friction to execute at speed and scale
• What leading banks are doing differently to win
  • See how Curinos is enabling faster, smarter decisions that deliver measurable deposit growth and efficiency

CBA Webinars are free for all CBA members. Please login to register. If you have any questions or need assistance with registration please reach out to Isabella Brennan (ibrennan@consumerbankers.com).