The Bigger Picture of Digital Banking
2:00 PM
About the Webinar
PRESENTER:
-
Hashim Toussaint, General Manager Digital Solutions and Open Banking, FIS
ABOUT THE WEBINAR:
In the digital world, banking customers want to be heard and to feel understood. But they are also faced with a bigger choice of services, products and channels than ever. And you can’t deliver the truly personalized experiences your customers expect without a complete view of their financial lives, behavior and different banking relationships.
Join Hashim Toussaint, General Manager of Digital Solutions at FIS, to see the bigger picture of customer engagement and experience in banking. Learn what banks need to do to create a holistic 360-degree view of the customer and how digital strategies drive better outcomes for banks and customers alike.
Whether you’re embracing new data sets through open banking or creating consistent omnichannel experiences, a new generation of digital banking solutions will ultimately help you find and keep more customers – improving their satisfaction and driving your growth . Let Hashim be your guide toward the rich digital future of customer engagement and show you practical steps your bank can take to get there.
THIS WEBINAR WILL COVER:
- Customer experience
- Open banking
- Omnichannel integration
TOP 3 BENEFITS TO ATTENDEES:
- How to better understand your customer on an individual level, not a segment level.
- How open banking enables banks to build a 360-degree view of customers throughout their financial lives.
- How a seamless omnichannel experience can lead to better outcomes for banks and their customers.
ABOUT OUR PRESENTER:
Hashim Toussaint, General Manager and Division Head, Digital Solutions and Open Banking, FIS
Currently at the helm of FIS’ Digital Solutions business, Hashim Toussaint is a leading voice in the banking industry. As a product management executive and digital strategy consultant, he has worked at some of the world’s most innovative banks and forward-thinking companies. Now, Hashim is applying his years of experience and deep domain knowledge to helping shape the future of digital banking.
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