Raising the Digital Bar in Small Business Banking

Date & Time
May 23, 2024
1:30 PM

About the Webinar


  • Matt Wilcox, President, Digital Payment Solutions, Fiserv



Research shows that two out of three small businesses seek external solutions to meet their financial needs instead of relying solely on their bank. With over 30 million small businesses in the U.S., there is a significant opportunity for financial institutions to serve the needs of business owners who want a one-stop shop for their products and services. Discover why small businesses’ satisfaction with their financial institution's payment processes fall short, and gain insights into the cash flow needs of these businesses which is driving demand for simpler, smarter, and more efficient payment and invoice management solutions.

Join this session to review recent research findings on the small business banking market and the opportunity for your financial institution to invest in innovative solutions and enhanced payment capabilities that better meet the needs of small businesses.



  1. The small business landscape and the digital payment needs of small business owners.
  2. Insights from research that shows how small businesses are seeking easier, more streamlined ways to manage invoices and payments. 
  3. How Fiserv is investing to address the needs of small businesses and our FIs.



  1. Understand the needs of your small business customers and what capabilities are important to small business users. 
  2. Learn how your financial institution can meet small business expectations while also creating revenue generating opportunities.
  3. Hear about a new small business solution for financial institutions that delivers the automated “one stop” payments experience that small businesses are seeking.


**CBA Webinars are free for all CBA members. Please login to register. If you have any questions or need assistance with registration please reach out to Isabella Brennan (ibrennan@consumerbankers.com).


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