Digital Channels Committee
CBA’s Digital Committee will focus on digital banking and related issues to enhance the customer banking experience – driving revenue and engagement. The Committee provides a forum to discuss challenges and opportunities for digital banking, as well as to provide insight to the rapidly growing multichannel bank environment, including digital’s role in physical channels.
Committee Goals
The Committee's goals are to:
- Provide thought leadership and highlight best practices in digital channels for banks;
- Share insight and guidance on the digital payments ecosystem;
- Provide a vital forum to discuss banks’ digital evolution and look ahead to additional growth and transformation; and
- Generate original research and plan compelling CBA LIVE programming on digital banking topics – expanding participation and engagement.
Members
Julie Bateman
Head of Digital Sales and Virtual Customer Service
Matthew Christopher
Business Transformation Executive, EVP
Raul Aldrey
Head of Product Technology
Citigroup Inc.
Paula Allen
FVP, Director of Product
Valley National Bank
Derrick Brooks
Executive Vice President, Enterprise Digital Strategy
Commerce Bancshares, Inc.
Jorge Camargo
SVP, Digital Channel Executive
Bank of America
Allison Carpentier
Director and SVP | Digital Channels
Woodforest National Bank
Todd Copeland
EVP & Head of Digital Performance AMCB
TD Bank
Benjamin Degroot
PNC Financial Group, Inc.
Tracy Dewey
VP, Senior Digital PAyments Product Manager
Banner Bank
Ishet Dhar
Chief Digital Officer
M&T Bank Corporation
Barret Diefenderfer
Senior Counsel, Enterprise Regulatory Advisory
Capital One Financial Corporation
Curt Doktor
SVP, Product Group Manager
First Commonwealth Bank
Tracey Dunlap
Executive Vice President, Customer Experience, Design and Research
Jenius Bank
Brianna Elsass
Head US Digital
BMO
Michelle Geller
Vice President
American Express
Emily Gessner
KeyBank
Scott Gray
Compliance Director, Digital & Marketing
Ally Bank
Pamela Hymel
SVP, Digital Sales Director
Hancock Whitney Bank
Marc Jewell
Zions Bancorp
Marley Kessler
Vice President, D2C Digital Marketing Strategy
Synchrony Financial
Jamie Linder
Vice President, Digital Channel Manager
S&T Bank
Peter Love
SVP Enterprise Project Mangement
Berkshire Bank
Dalia Martinez
Executive Vice President-Operations
International Bank of Commerce
DiAnna McCarthy
Senior Business Architect
Flagstar Bank
Dharmesh Patel
EVP, Retail Business Services Director
Comerica
Natalie Pates
Senior Vice President, Digital Strategy
Atlantic Union Bank
Doug Peacock
SVP, Director of Digital Delivery
Associated Bank
Matt Pollard
SVP, Digital Banking
Bank of Hawaii
Grace Powers
SVP, Senior Managing Counsel
Wells Fargo and Company, Inc.
Joseph Proudfoot
Senior VP, Head of Digital Products & Capabilities
Huntington Bancshares Incorporated
Hisham Salama
Head of Bank Digital & Transformation
USAA Federal Savings Bank
Matthew Smith
Chief Digital Banking Officer
Webster Bank, N.A.
Debra Smith
Senior Vice President, Director Bank and Digital Operations
Rockland Trust Company
T.J. Steele
Vice President, Digital Channels Solutions Manager
Eastern Bank
Emily Thorn
Head of Consumer Advocacy
The Goldman Sachs Group
Janelle Tucker
Senior Vice President, Director Customer Experience
Fifth Third Bancorp
Scott Watson
Executive Vice President, CIO
Northwest Bank