- CBA on
- CBA Media
Fair Lending/Responsible Banking
Fair lending principles are embraced by CBA members. Regulatory enforcement, however, is an increasingly complex area of compliance, and has become even more challenging with the intense search at the state and federal levels for 'predatory lending' practices. To encourage self-evaluation, CBA helped establish a privilege for self-testing for fair lending compliance. CBA also is responding to new fair lending guidelines and protecting banks from unnecessary and burdensome small business data collection.
- March 21, 2017 - 1:00PMPastMarch 15, 2017Even the more sophisticated data-driven financial services marketers are struggling to figure out how to effectively and efficiently integrate personalization into multichannel customer and prospect marketing strategies. This iteration of the Epsilon 5 & 5 is intended to trigger some contrarian thoughts and challenge your marketing status quo. In this issue, we’ll talk about personalization,...January 30, 2017The spirit of SCRA is rooted in the basic premise that Servicemembers should receive certain benefits and/or protections while defending our nation so they can focus on the job at hand. This paper provides best practices in regulatory compliance and customer experience with proven components for interacting with and managing obligations for this unique segment of customers. It also highlights...December 20, 2016Kiran Analytics conducted its 2 nd annual survey of executives from 50 retail banks to gain insights about branch transformation. Key findings indicate that workforce optimization is among the top priorities. Talent acquisition/retention and aligning selling capacity to market opportunity are key challenges. Read the survey findings report and learn what they are doing to meet those challenges...December 20, 2016Are you addressing all the necessary elements to meet the increased regulatory expectations for credit reporting and disputes handling? Taking a closer look into your processes and programs can help organizations be prepared. Download our special report that highlights how to achieve data accuracy, manage disputes and take actions to mitigate your risk in consumer reporting. www.bridgeforce.comDecember 19, 2016On Friday, December 19, 2016, the CFPB released a short statement about its intended fair lending priorities for 2017. The Bureau indicated it plans to focus on redlining, mortgage and student loan servicing, and small business lending. Notably, the statement indicated the Bureau is not going to focus on auto lending and credit cards in the coming year because it has “achieved important progress...December 6, 2016 - 2:00PMPastNovember 29, 2016“Where do we start?” is a question institutions often ask when preparing for an upcoming regulatory exam. This article examines the answer to that question through an operational lens with a focus on how to prepare. It outlines recommended core functions, processes and organizational approaches to achieve exam readiness. www.bridgeforce.comNovember 17, 2016Technology-driven investments require time, resources and budget dollars. Many risks exist that should be carefully weighed throughout the entire implementation process. This article provides key considerations and best practices to employ when selecting and implementing new core loan servicing and risk management systems. www.bridgeforce.comOctober 31, 2016On Monday, October 31, 2016, the CFPB released the 13th edition of its Supervisory Highlights . The report revealed, during the review period, recent confidential supervisory resolution resulted in restitution to over 225,000 consumers totaling approximately $11.3 million. Additionally, the CFPB stated its supervisory activities have either led to or supported two recent public enforcement...